Why? Because efficiency and productivity will immediately be improved. With an integral "find me" function, employees can prioritize who they are available to and on which device. So everyone can make informed decisions when contacting co-workers and update information from their desktop or mobile handset. And that's in real time, which means you can also use OpenScape to set up collaborative sessions such as group conferences in seconds.

What's the technology behind it?

Basically, it's an open IT application based on the Microsoft Office Live Communications Server. And the open technology means it integrates seamlessly into your existing IT environments – it even works with the desktop tools and applications you use every day, including Microsoft Outlook and SAP. So you can enable real-time communication via your existing systems at the click of a mouse. Simple.

What's the point of having great ideas if you can't share them?

That's the thinking behind OpenScape – a solution that puts accessibility and collaboration at the top of your communications agenda. For many hospitals, new ways of working already seem like old hat. Communication with doctor’s practices and remote collaboration with other medical institutes are all part of everyday business. The problem is, we're all using so many different ways to communicate that the technology designed to enable can actually create artificial barriers.

OpenScape joins everything together through a process of seamless integration that makes physical and technological boundaries a thing of the past. So your business defines your processes and not vice versa.

OpenScape offers you intelligent new ways of communicating:

• An end-to-end management solution
• Presence-based, real-time communication
• Perfect for medical staff who are busy and mobile
• Eliminates unnecessary actions and reduces interruptions
• Makes teamwork easier and more effective
• Optimizes processes and increases productivity
• Speeds up internal decision-making
• Reduced call costs
• Optimized conferences

It integrates seamlessly into your existing infrastructure

By harnessing genuine open standards we can integrate OpenScape into your current infrastructure, helping to exploit your investment and maximize your return on investment. OpenScape supports all the major multimedia collaboration standards, and incorporates common applications and devices such as LAN, clients and applications. You can even overlay onto an existing traditional communications infrastructure, enabling you to exploit the benefits without changing your base infrastructure.

  Newcastle Hospitals NHS, Newcastle[46 KB]