Committed to your success

Today’s clinical processes largely depend on sophisticated medical systems and networks demanding competent, reliable and fast service support – 24 hours a day, 365 days a year, and across all time zones and national borders. Meeting this challenge calls for more than state-of-the-art service tools or a global logistical network. Above all, it requires the support of a highly trained, professional staff of service specialists at your side.

Welcome to UPTIME Services, the technical service division of Siemens Medical Solutions. As a customer of UPTIME Services, you enjoy all of the benefits of an efficient and locally present service staff spanning the globe. Whether you are in need of spare parts, in-house staff support, preventive and corrective maintenance solution, or interested in finding ways to improve your revenue cycle – help is available at the touch of a button, online or by phone. Get connected. Touch base with service support committed to maximizing your success.

Customized Service Agreements

Our comprehensive portfolio of customized performance plans and variable shared service agreements for every type of service support.
Performance Plans
Shared Services

Enhanced Productivity Services

Optional service offerings designed to help you leverage the full value potential of your systems.
Virus Protection
Utilization Management
syngo Evolve Package™

Siemens Remote Service

Siemens Remote Service, the efficient and comprehensive infrastructure for the complete spectrum of medical equipment-related remote services.

more

Managed Services

Flexible managing service solutions to assist you in optimizing the cost efficiency of your medical equipment and clinical networks.
syngo Network Management
Integrated Service Management

Facts & Figures

UPTIME Services is one of the largest, most advanced service organizations in the medical world. See the facts about us.

more