Siemens Guardian Program™
The Guardian Program helps predict and prevent service issues by providing remote system monitoring in real time by Siemens certified technical engineers. They detect system deviations early and initiate a prompt response before minor issues become major. In the event service is needed, a high-speed escalation process is already in motion, making quick resolution the likely outcome.

Guardian Program – the Key Benefits

• Real-time proactive remote monitoring
• System reliability and improved availability
• Rapid problem resolution by Certified Engineers
• Preferred spare parts availability
• Increased patient safety by avoiding downtime
  during invasive procedures
• Guaranteed repair time
• Improved workflow and smooth operation
• Budget planning safety by maintaining productivity

“Because Sarasota Memorial is known for being a specialist in the cardiology field, we have to keep that reputation going and maintain it. The Guardian Program™ helps us deliver on that mission. In a mission-critical environment like cardiology, Guardian is key to ensuring that systems are in continual operation.”
James F. Ruggiero, Manager of Biomedical Engineering Services
Sarasota Memorial Hospital

"The Guardian Program has been a great asset to MUSC. Siemens systems proactively respond quickly, in real time. Minor issues are only really minor if a system can continue to run. Siemens does what they need to do so we can get our jobs done faster."
Bill Crummer, Biomedical Engineer, MUSC
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