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Enhanced Productivity Services
Many hospitals follow a reactive break-fix cycle for servicing their imaging systems: Run the equipment hard then watch time and revenue slip away while waiting on repairs for the periodic breakdowns.
Instead of simply reacting to service issues as they arise, the goal should be to predict potential issues, so problems can be prevented before they bring your system to a halt.
Siemens is ending the break-fix cycle with our remote Enhanced Productivity Services, which utilize state-of-the-art technology and expert support to make the service model proactive, rather than reactive.
We’ve developed these service offerings to help you get the most from your system. Working together, these robust services are designed to help you realize the best return on your imaging system investment.
Remote Monitoring
Live, real time, remote system monitoring by Siemens certified technical engineers. Guardian allows your potential equipment or software problems to be detected and often corrected before they happen. This service combines advanced remote technology with trained experts dedicated to protecting your imaging systems – and your bottom line.
Guaranteed Tube Failure Prediction
Exclusively for CT, this offering includes Guardian Program remote monitoring with an additional focus on monitoring the CT tubes. TubeGuard is the industry’s first predictive technology for CT tubes – now available for SOMATOM Definition CTs – offering guaranteed tube failure prediction.
Virus Protection
Safeguarding your system from invaders, Virus Protection works entirely in the background. It is specifically configured for medical systems to prevent patient procedure interruptions during its automatic system virus screenings and installations of pattern updates. It detects, eliminates and prevents viruses using a system-specific software program.
Utilization Management™
Utilization Management collects comprehensive data on daily operations. Then every month, Siemens delivers a detailed overview of system usage and performance – so you can identify opportunities for improvement.
To learn more about Siemens proactive service solutions, call 1-888-826-9702.
To place a request for Siemens equipment service, call 1-800-888-7436(SIEM)
