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Service Agreements
Customize a plan that fits your institution – explicitly. Siemens offers Full Service Agreements at various levels, ranging from plans for mission-critical systems to plans for non-critical systems that demand an economical choice based on your uptime and response time requirements.
All of these plans take advantage of the full spectrum of Siemens resources, including the field service organization, Siemens UPTIME Service center, and Siemens Remote Service (SRS).
Additionally, plans at each level may be customized to fit your unique situation.
Siemens Shared Service Agreements integrate your in-house technical engineers with Siemens Certified Engineers and support staff to care for your systems. Siemens can train and certify your in-house engineers to Siemens comprehensive specifications and your engineers can take classes alongside our Customer Service Engineers.
Full Service Agreements
Different customers have different needs. With every Siemens system, we offer customized performance plans, including a full range of options. By combining basic service modules and specific options, you get the perfect service coverage to suit your needs and equipment.
Shared Service Agreements
Siemens Shared Services offers you individually adaptable partnership agreements that provide your In-House staff with the skills and training needed to meet the daily challenges they face – as well as with the professional tools to do so.
To learn more about Siemens proactive service solutions, call 1-888-826-9702.
To place a request for Siemens equipment service, call 1-800-888-7436(SIEM)
