Enhancing Clinical, Operational, and Financial Outcomes by Optimizing Efficiency

Clinical Workflow Consulting goes beyond IT and medical technology. Leveraging the experience and knowhow of a specialized team, we apply standards of care, performance benchmarks, and best practice processes, while leveraging technology innovations to drive outcomes. Our solutions are scalable and projects range in size and complexity to encompass everything from facilitating a reorganization or development of a specialized service line, to maximizing the return on your capital equipment investments, to collaborating on a safe, patient-centered design of a new department, hospital, or stand-alone outpatient center. These engagements can last a few weeks or span several years, but each transforms healthcare – and delivers measurable results.

Consider Clinical Workflow Consulting if you are looking to:

• Maximize operational efficiency in a specific modality, department, hospital, or outpatient center
• Create a patient centered experience through an optimized facility design
• Prepare and align an asset strategy based on current needs, future projections, and emerging technology
• Improve patient safety by eliminating redundancy, and patient hand-offs
• Improve the continuity of patient care
• Consolidate resources for service line development

Aligning a Strategy
A clear vision and strategy are critical to succeeding in an increasingly competitive market. Our goal is to align operations with your strategic vision to drive success. Our focus will be to optimize the interfaces between strategy, workflow, and technology to reach these goals.

Clinical and Operational Process Optimization
Our experts will support you in transforming workflows and implementing pragmatic, real-life solutions. We will start with a detailed analysis of your clinical processes to optimize services across departmental boundaries. Hard data and observation will assist in determining the “current state”. Together, a “future state” workflow will be created. Gap analysis will provide the roadmap for change actions to drive implementation. We work with you to define measures, and set targets using case rate (DRG, CMG) analyses, benchmarking and best practices. Once the new solutions have been implemented, we then check the operative results achieved by our actions.

Optimal patient care – efficient delivery
Through the course of treatment, a patient interacts with physicians, administrative staff, technologists and nurses. From the patient perspective, there is only one flow. Our goal is to help your organization optimize this flow – to improve efficiency, to improve the patient experience, and to improve the clinical outcomes. We work with you to help your clinical processes evolve into unique, interdisciplinary treatment paths. This is based on your own in-house standards, incorporating best practices and guidelines. Then process enablers in the form of technology, software and facility design are analyzed to give your organization concrete recommendations for the way forward. The benefits of engaging Siemens Clinical Workflow Consultants:

• Improved Clinical Outcomes
• Improved Customer Satisfaction
• Reduced Operating Costs
• Technology acquisition and investment recommendations that includes growth, strategy, and emerging technologies
• Coordination and standardization of patient-centric processes: from access to discharge
• Functional alignment and integration of clinical work processes