Results of the survey were posted in the magazine’s September, 2009 issue. Among the reasons cited by customers for their satisfaction with Siemens Healthcare Diagnostics were:

"Support beyond the product. Siemens has put on countless educational programs to benefit the therapist and provide Continuing Education Units…They really care about our profession."

"Reliability of the product. In my facility, we own 7 of their blood gas analyzers. Over the past 3 years we have only had 2 service calls."

"They are avid supporters of respiratory therapy…I have attended 5 conferences this year and they are the only automated blood gas company that was present at every one."

"The 405 Blood Gas Analyzer is beyond a doubt the most regulatory friendly product on the market."

"At Siemens, our singular focus is on serving the needs of our customers," says Hanjoon Ryu, Senior Vice President, Point of Care Business for Siemens Healthcare Diagnostics. "We strive to deliver value in everything we do, from the quality and innovation of our diagnostic products, to the personalized support and service that are the heart of our business. It is a privilege to serve an industry that makes a positive difference in the well being of patients, and we will continue to work hard to ensure we deliver ‘top of the class’ diagnostic products and services for dedicated respiratory care professionals around the world."