Unilabs – a large organization providing services in laboratory medicine and imaging diagnostics – continuously works on new processes to better meet customer needs and provide an integrated healthcare service. Their first “process-oriented” project: implementing the Siemens ADVIA WorkCell® Automation Solution at St Göran Laboratory Hospital, Stockholm.
Initially, allergy testing was not integrated into the processes handled by the Siemens ADVIA WorkCell Automation Solution. Testing was done on a stand-alone instrument resulting in significant workflow issues. Total turnaround times (TATs) were very long with poor reproducibility. The poor workflow of allergy tubes created significant waiting times with a large number of manual procedures and technologist interaction. Batch mode testing was performed only twice a week and the organization was “staff-dependent,” with only a few lab operators able to run and validate allergy tests. To answer the customers' demands for better, faster allergy TATs and an internal demand for better efficiency, Unilabs decided to integrate allergy testing into the ADVIA WorkCell Automation Solution. The objectives: to provide faster and more reproducible TATs, to deliver allergy results consolidated with other results, to have a better flow of samples (no waiting times, less manual interactions), to optimize staff utilization (by creating a multidisciplinary team to overcome "staff dependency"), and to enhance the medical benefits (by reducing the risk of errors).
The Siemens ADVIA WorkCell Automation Solution permitted the integration of many processes, creating a single, strong, multidisciplinary lab force to facilitate the implementation of this new equipment. By adding an IMMULITE® 2500 System for allergy testing, Unilabs achieved all of its objectives as well as increased efficiency and thus higher client satisfaction.
Following the successful integration of allergy testing, Unilabs has initiated similar projects to integrate serology and autoimmune testing into the ADVIA WorkCell Automation Solution.
Benefits of implementing an ADVIA WorkCell Automation Solution: