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Standardized results while meeting individual needs
West Virginia University Hospitals (WVUH), an integrated network of five reference institutions–located across various regions of West Virginia, USA–meticulously evaluated the hospitals’ need for new coagulation instrumentation. The goal of standardizing test results across the health system while meeting the individual needs of each facility pushed this evaluation forward. The network’s annual laboratory test volume can be as high as 1.5 million tests per year and as low as 200,000 annual laboratory tests. Because WVUH institutions serve as reference laboratories for most of West Virginia and patients are referred to WVUH for trauma, transplant, oncologic care, neurosurgery, high-risk obstetrics, and numerous other specialties, demand is high. WVUH are also committed to maintaining the highest level of hemostasis expertise and cutting-edge technology in order to deliver high-quality care.
Impressive reliability and dedication
When the decision was presented as to which coagulation instrumentation WVUH should implement, the hospital system chose equipment that would enable it to maintain its high level of hemostasis expertise. As part of that decision, each hospital’s needs were addressed and they agreed that the equipment needed to be reliable and that vendor service was to be efficient. The hospitals opted for two BCS® XP Coagulation Analyzers from Siemens, based on the reliability of the equipment, the history of prompt attention to needs, and the continued dedication to improvements. WVUH was impressed by the new computer options on the BCS XP System, offering advantages for managing users of the system, tracing, data, and improving security regarding system backups.
Smooth implementation
The health system network reports a smooth implementation and overall satisfaction. Patricia Miller-Canfield, MD, WVUH pathologist, notes, "Choosing hemostasis equipment from Siemens was a wise choice for our system. We have formed a relationship and a partnership that includes high-quality instruments and reagents, rapid and reliable service, and skilled customer support." A full case study about the implementation can be accessed with the link below.
