The Grupo Ángeles Servicios de Salud, consisting of 16 hospitals spread throughout Mexico, faced the challenge connecting all of its facilities into one network in order to increase efficiency and patient care. Because of a limited number of specialists outside of the metropolitan area Mexiko City, film processing costs, and limited availability of radiologists, the group sought an innovate IT solution that would support its objective of providing quality timely patient care and staying ahead of the competition. They found this in the implantation of syngo® Suite from Siemens, including the radiology information system (RIS) syngo Workflow and the picture archiving and communication system (PACS) syngo Imaging XS.

Digital Radiology

The Siemens IT solutions have helped Grupo Ángeles to enhance its workflow and reduce costs, especially in regards to digital radiology. The RIS solution syngo Workflow enable an efficient exchange and distribution of patient information across the entire hospitals network, The PACS software syngo Imaging XS allows the central storage of images and reports. Jose Luis Ramirez Arias (on the left), Radiology Director in Hospital Ángeles de Pedregal, reports, “If we only consider the film cost, Grupo Ángeles will recover the investment in just five years. For imaging operations, after equipment and its maintenance, the expenditures in film represent the highest costs.” Filmless radiology was achieved in the network thanks to syngo Suite.

Experts in the RIS/PACS Field

The adaptation to the new software solutions proved to be simple, resulting partly from a user-friendly and intuitive syngo interface. Grupo Ángeles executives report greater efficiency and productivity. With information available anytime and anywhere, doctors can now attend to any patient at any hospital within the network by securely accessing a centralized database through a high-speed virtual private network (VPN). This reduces delays in the diagnostic process and improves patient care. Ramirez Arias adds, “Siemens has been helpful because they do not only sell solutions, they are experts with years of experience in the RIS/PACS field, something we didn’t find in other providers.”