Clinical staff members can experience an improvement of their daily workflow when using Siemens Picture Archiving and Communication Systems (PACS) and Radiology Information Systems (RIS).
The software’s well-developed role-based portals apply to the individual requirements of each user and therefore supply him or her with exactly the functions needed in the respective situation. This concept employs the ’User Centered Design‘ model.

In the process of creating these user-friendly portals, first the diagnostic process is defined: Who is part of the workflow? What are these people’s tasks? Step two, the ’Overview Use Case‘, follows, concentrating on the typical user in order to supply the developers, designers and testers with accurate impressions of the user. In the last step, the ’User Goal Use Case‘, the interactions of the staff members with the system are portrayed and early prototypes of the system are sketched out by designers. During this three step phase product management, analysts and designers work closely with selected end users using different methods, such as on-site observation in the user's real working environment, interviews and evaluations of early prototypes. All this leads to a software which promises easier, faster operations: only relevant information is monitored and clicks as well as mouse paths are reduced. Additionally, the software has a strong focus on enabling both the organization and the users to meet their goals.