Siemens Healthcare has set up a global training concept to offer state-of-the-art training for Siemens customers worldwide. Three main Training Centers have been established: in Erlangen, Germany; Cary, USA; and Shanghai, China. The Shanghai Training Center is the newest among the three. It was introduced in 2007 and brings the global training approach to the Asia Pacific region. As part of Siemens UPTIME Services, the Training Centers offer a variety of technical and application training to help customers operate sophisticated equipment such as computed tomography and magnetic resonance imaging systems at optimum efficiency. This is achieved by bundling expertise in technologies and applications in hands-on trainings to help customers master the qualitative and economic challenges of healthcare – regardless whether these trainings are held in Germany, the U.S, or China.

“Our global training concept helps provide the same high standards in all training facilities,” says Thomas Weller, General Manager for Customer Services at Siemens Shanghai Medical Equipment. The training is based on the combination of theoretical and practical knowledge in an effective learning environment. “Many clinics would be happy to have the newest systems and the most current software installed as we do,” says Volker Froede, who is responsible for Siemens Healthcare’s Training Centers. However, participants can also train on older systems and even ones that are no longer sold.

As the performance and efficiency of sophisticated systems are continuously increasing, utilizing their full potential can become a challenge. With the right expertise, customers worldwide can make the most of their systems’ enhanced capacity. This is exactly what Siemens UPTIME Services’ courses are designed for: The training helps customers to deepen their understanding of the equipment, maintain their expertise on the cutting edge, and develop it even further.

The training enables healthcare providers to improve examination results, make use of the full range of their equipment’s functionalities and increase patient satisfaction thanks to faster diagnoses and shorter examination times. Improved workflow management, however, also brings about a range of economical benefits, including higher system availability and additional revenues through optimal assignment of staff and systems.