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Siemens Remote Services™
A new dimension in Service
Siemens Remote Services combine high-tech medical engineering with the most modern information technology available. Services, which formerly required on-site visits, can now be offered via data transfer. By proactively monitoring your system, we can detect deviations before problems occur. That means financial savings for you because system availability is increased. Should the need arise, you can always rely on our specialists. They help you "click by click" by accessing your hardware and software. Or they support the service engineer on-site by providing valuable information - quickly and efficiently. And that is just a brief glimpse of the new dimension in service: whether you have applications questions, want to maintain high image quality or improve productivity - be sure to take full advantage of your system's potential - with Siemens Remote Services.
Please note that, due to system pre-requisitions or regional law principles, these service configurations may not be available for selected systems. Please consult your Siemens representative for detailed advice.
Services that help to optimize availability
With SRS we are working proactively - instead of waiting for an emergency to happen. Your benefits: noticeably improved system availability and efficiency. A good foundation for your success.
Value added Services
It is nice when everything works smoothly. It is even better when you are not just simply pleased with the status quo but are in a position to fully realize your potential. We can help you get there.
Connectivity standards
Connect your system. Either via our advanced router solution or via a modem and dedicated telephone line.
Data security standards
Already during the development of Siemens Remote Services, we assigned the highest priority to data security and access protection. The result: sophisticated measures are aimed at optimal data security - for the protection of your patients.
Our remote services are not limited to medical technology or medical data networks only. If you are interested in remote service solutions for IT infrastructures see IT Services.
