Our Advantages

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Proven Excellence by Refurbished Systems

Our in-depth Proven Excellence refurbishing process makes the difference.

The following criteria distinguish us from many other competitors:

Criteria	Siemens Healthcare Refurbished Systems	Many other competitors
Selection	Strict selection criteria (service history, age, performance, condition) Regularly inspection on site Regularly systems that come back from upgrade programs or leasing contracts	For example no age-restriction Often not maintained systems in bad condition
De-Installation	De-Installation exclusively performed by our authorized and qualified service providers	May not be done by qualified providers
Transport	Transport only in special packaging material to ensure the protection of the systems	Sometimes use of inadequate transport packaging
Refurbishing	Cleaning, disinfecting and painting Set-up of the system in the Siemens refurbishing facility Replacement of worn parts by original spare parts, inspection of other components and performance of any upgrades required Software update to the latest possible status Tests of all main functions identical to the test a new system has to pass to fulfill our high-qualityrequirements Application of our Proven Excellence quality seal	No Proven Excellence refurbishing process In some cases use of used or non-original spare parts Frequently reselling without sufficient system test No software updates from the original manufacturer
Re-installation	Re-installation exclusively by our Siemens employees or authorized service providers Regularly performance testing at the customer's site Quality certification from Siemens	Potentially by unqualified dealers Often no performance testing No quality certification from the original manufacturer
Training	In-depth training offered from Siemens worldwide	High-quality training typically not available
Warranty	Regular warranty is identical to a new - 12 months	Often not available
Availability of spare parts	Availability of spare parts regularly at least 5 years	Often no availability of original spare parts
Service	Wide range of flexible service options worldwide available	Usually no service options offered Customer often left alone with their problems
Contact partners	Worldwide qualified contact partners available	Often only small locally acting companies

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