Siemens Breaks Ground on State-of-the Art Training and Service Facility

Cary, N.C. location to add 300 jobs and revenue for the surrounding community

The new facility is a planned 143,000-square-foot, six-story office building on the Cary Campus off Gregson Drive. Scheduled to open in early 2010, the new facility will house more than 500 technical and administrative support personnel, and include a 600-car parking deck and a separate one-floor cafeteria. An existing structure located at Gregson Drive and MacAlyson Court will be demolished at a yet-to-be determined date.

Siemens’ commitment to the project will include a $57-million investment, as well as the addition of approximately 300 jobs over the next five years, in anticipation of the greater demand for training and technical support for Siemens’ medical technologies. Currently, Siemens employs nearly 700 people in its Cary operations.

“Our commitments to our customers and the community have always been top priorities at Siemens,” said Rick Legleiter, Senior Vice President of Customer Service, Siemens Medical Solutions USA, Inc. “The expansion of our Cary facility is essential for the customers we serve and will generate additional revenue for the town of Cary and the surrounding communities.”

The North Carolina Department of Commerce estimates that over the next 10 years, the project will:

• Generate a cumulative gross product value of $594 million.
• Produce a positive, cumulative net state revenue impact of about $16.7 million.
• Contribute up to $1.87 million to the state’s Industrial Development Fund for infrastructure improvements in economically distressed areas of North Carolina.

Siemens will be working in conjunction with the Leadership in Energy and Environmental Design’s (LEED) Certification process to ensure it uses environmentally safe products and processes in construction of the new facility. (LEED Green Building Rating System™ encourages and accelerates global adoption of sustainable green building and development practices through the creation and implementation of universally understood and accepted tools and performance criteria.)

“Siemens Healthcare is yet another Triangle success story,” said U.S. Rep. David Price, who represents Cary as part of the Fourth Congressional District of North Carolina. “Their growth and the growth of our region demonstrate the importance of maintaining and enhancing federal investments in innovative research and workforce development. Siemens is at the forefront of cancer detection research, and I expect this expansion will help yield further contributions to the field and to the Triangle community.”

Siemens provides a variety of technical and application training for customers, Siemens Customer Service Engineers (CSEs) and application specialists, including both basic and advanced levels. The training offerings include class room training, Web-based training, and virtual training. All training combines theoretical and practical knowledge in an effective learning environment.

UPTIME Services is the Siemens Healthcare service organization in the United States. It includes a national call center with technical and application specialists available around the clock. They support customers, as well as CSEs who operate in eight regional zones across the country. CSEs are supported by a parts distribution network headquartered in Memphis, Tenn., which replenishes inventory daily at 18 depots nationally. The UPTIME Service Center operates 24 hours a day, 365 days a year, and handles more than two million calls annually.

The original Cary Training and Development Center opened in 1992, featuring a 70,000-square-foot training facility with fully functional CT, MR and X-ray systems and 35 classrooms. In 1997, Siemens opened the 20,000-square-foot UPTIME Service Center, which became the national headquarters for Service. In 2002, the UPTIME Service Center grew to a 65,000-square-foot, three-story building, housing more than 350 technical and administrative support professionals.

The Siemens Healthcare Sector is one of the world’s largest suppliers to the healthcare industry. The company is a renowned medical solutions provider with core competence and innovative strength in diagnostic and therapeutic technologies as well as in knowledge engineering, including information technology and system integration. With its laboratory diagnostics acquisitions, Siemens Healthcare is the first integrated healthcare company, bringing together imaging and lab diagnostics, therapy, and healthcare information technology solutions, supplemented by consulting and support services. Siemens Healthcare delivers solutions across the entire continuum of care – from prevention and early detection, to diagnosis, therapy and care. Additionally, Siemens Healthcare is the global market leader in innovative hearing instruments. The company employs more than 49,000 people worldwide and operates in 130 countries. In the fiscal year 2007 (Sept. 30), Siemens Healthcare reported sales of €9.85 billion, orders of €10.27 billion, and group profit of €1.32 billion. Further information can be found by visiting http://www.siemens.com/healthcare.