Service requirements are largely determined by the installed equipment, the size of the technical department, and the available in-house expertise. Siemens Shared Services offers you individually adaptable partnership agreements that proactively provide your in-house staff with the skills, training, and tools needed to meet their daily challenges — now and in the future. For you, that means:
“With Siemens Shared Services agreements we are able to reduce the on-site response time to 5 minutes. We are trained by Siemens to give expert advice and support to our medical staff immediately. As technical support staff we are very satisfied with the role as primary service provider in our hospital. The back-up of Siemens’ technical services gives us a high level of confidence.”
Berry van Haaren, Head of Technical Imaging Group, Universitair Medisch Centrum
St. Radboud, Netherlands
The relationship between Customer Service Engineers and their clients demonstrates that Siemens and its customers operate as close partners.
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Tapping the expertise Within[320 KB]