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Siemens Remote Service
Capitalize on a new dimension in system support
Siemens Remote Service (SRS) is the efficient and comprehensive infrastructure for the complete spectrum of medical-equipment-related remote services. Services that formerly required on-site visits are now available via data transfer. This includes rapid error identification as well as immediate remote repair. But that‘s not all. By proactively monitoring your systems, we can detect parameter deviations before problems occur. For you that means:
- Faster repair times
- Prevention of unscheduled downtimes
- Improved patient planning and throughput
- Planned spare parts replacement
- Minimization of on-site visits with remote diagnosis
- Utilization of your system potential
Voice of the customer
“For me, planning security is most important when a system has a weak point. There’s always a way to reschedule patients and personnel, provided I know the timetable beforehand. Thanks to Siemens Remote Service, I have quick access to information on whether I need to plan for a larger repair job.”
Andrea Ganter, Technical Assistant, Diagnostic and Interventional Radiology University Hospital Tübingen, Germany
