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Siemens Remote Service
One contract, one connection, many advantages.
With a Siemens Service contract, you will be connected to the Siemens Service Center via Siemens Remote Service (SRS), the efficient and comprehensive infrastructure for the complete spectrum of remote support. Many services, updates and even immediate repairs that previously required on-site visits are now performed remotely. Up to 50% of all deviations can be detected via remote connection before interference with your workflow. SRS - rely on and take advantage of:
- Earlier failure detection
- Faster repair times
- Planned spare parts replacement
- Prevention of unscheduled downtimes
- Improved patient planning and throughput
- Minimization of on-site visits
- Higher system availability
- Better utilization of your system potential
Voice of the customer
“For me, planning security is most important when a system has a weak point. There’s always a way to reschedule patients and personnel, provided I know the timetable beforehand. Thanks to Siemens Remote Service, I have quick access to information on whether I need to plan for a larger repair job.”
Andrea Ganter, Technical Assistant, Diagnostic and Interventional Radiology University Hospital Tübingen, Germany
