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syngo.via Service
Siemens IT Care Plan – a true partnership you can rely on.
syngo®.via¹ uniquely connects your imaging and IT systems on your site, making it possible to access and share information anywhere². Whether you have an issue belonging to software, applications, or IT infrastructure – with the syngo.via service agreement, we provide comprehensive support from one partner, whenever it fits your schedule.
- Primary Contact - personal support from someone who knows you
- Application Support - targeted application support when you need it
- Fast Response Time - immediate support resolves issues instantly
- System Monitoring - to increase availability of syngo.via
- Updates and Upgrades – keeping syngo.via state-of-the-art
Your Service and Customer Care for syngo.via (Internat. Version - not for US)[611 KB]
General information on syngo.via
Read more about syngo.via, Siemens' new imaging software.
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¹ syngo.via can be used as a standalone device or together with a variety of syngo.via based
software options, which are medical devices in their own rights.
² Prerequisites include: Internet connection to clinical network, DICOM compliance,
meeting of minimum hardware requirements, and adherence to local data security regulations.
