At Siemens, systems and services go hand in hand. During interventional radiology procedures, imaging systems play an increasingly important role in providing critical support. With the development of digital solutions, there is a greater need for seamless workflows – and for high operational security. Our proactive service solutions help increase system availability, reliability and workflow efficiency. We also offer hands-on training, workshops and continuing education courses.

Siemens Performance Plans – tailored to your specific needs
Service and maintenance are crucial for preventing unscheduled downtimes and, thus, improving workflow. Our Siemens Performance Plans help you run your operations more smoothly – with predictable costs, less risk and greater efficiency. Individual needs call for individual service agreements. At Siemens, you can choose between a TOP, PLUS or PRO Performance Plan agreement as well as optional modules. You thus receive a solution with substantial benefits that best fits your requirements.

As a proactive service provider, Siemens UPTIME Services offers real-time remote monitoring and preventive maintenance of your Artis zeego hardware and software components. The Siemens Guardian ProgramTM provides continuous real-time remote Artis zeego system monitoring on an ongoing basis for possible deviations from defined parameters. It thus ensures a high level of system availability by detecting and resolving errors before malfunctions occur.


Capitalize on a new dimension in system support
All of our proactive services are powered by Siemens Remote Service, the efficient and comprehensive infrastructure for the complete spectrum of medical equipment-related remote services. Services that formerly required on-site visits are now available via data transfer, including error identification and immediate remote repair.