“Every technical device can have a malfunction eventually. In this case, we depend on quick and professional support from the supplier. And we can always rely on Siemens.”

Karl-Heinz Stump, Chief of Medical Technology, Caritas-Hospital Bad Mergentheim, Germany
Acting Proactively instead of Reactively

"We are under massive pressure to deliver competent diagnoses to our colleagues in the hospital or to the referring physicians with ever faster turn-around times. Therefore, in the event of a malfunction, technical service must be just as prompt and competent."


Prof. Claus D. Claussen, MD, Medical Director, Diagnostic and Interventional Radiology, University Hospital Tübingen, Germany
  Recognizing Problems Before System Failure[433 KB]

Any unplanned system failure does not only bring long waiting times for patients who have to be rescheduled, but also causes loss of profit for the clinic. Hence, the Guardian Program also increases budget planning certainty for the clinic.

University Hospital Brussels , Belgium
Improvement of system reliability and availability

“We have decided on Guardian to support us in giving the best care for our patients as well as providing a seamless clinical workflow. Having this program allows us to concentrate 100 percent on the patient. It monitors our systems the same way we monitor our intensive care patients.”

Prof. Dr. med. Michael Uder, Friedrich-Alexander-University Hospital Erlangen, Germany